Cancellation Policy

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Refund & Cancellation

  • In case a meal is not delivered in this time frame or you are not available at home, please reach out to us at or +91 85 85 85 87 07. We will either assist you for expeditious delivery or stop/cancel the meal due to non-delivery of that particular day’s meal and extend your subscription to that extent.
  • Meals may not be delivered on certain public holidays or when our delivery partners are not working. Users will be informed in advance about the same though – via sms, phone call, registered email, registered WhatsApp number or notifications on the Platform itself.
  • Hypothalamus Users will be required to ‘subscribe’ to a package with the minimum subscription being for 5 days.
  • Once you have paid for a subscription, the 50% Refund policy applies within 2 days of the subscription, after which no refund policy will be applicable. Due to the nature of the services involved, no refund is provided under any circumstances.